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Long-term service agreements (LTSA)

Customized multi-year agreement that covers major maintenance of critical rotating equipment, Gas Turbines, Steam Turbines plus associated Generators.

Long-term service agreements (LTSA)

Customized multi-year agreement that covers major maintenance of critical rotating equipment, Gas Turbines, Steam Turbines plus associated Generators.

Your partner in gas turbine maintenance

EthosEnergy’s performance-based LTSA ensures cost-effective maintenance for your plant’s rotating machinery. With clear performance metrics and risk management, you pay only for operational enhancements. Our comprehensive service covers gas turbines, steam turbines, compressors, and more, crucial for your plant’s success. We balance your operational needs with your business focus, offering flexible, technical, and commercial options.

Recognizing time’s value, we aim for rapid service cycles through our global presence, guaranteeing your equipment’s availability. Tailored solutions from EthosEnergy empower you to make budget-conscious decisions, maintaining plant efficiency.

Speak with our LTSA experts

About our LTSA partnership

A partnership that typically includes:

  • Parts, Repairs and Field Services for Planned and unplanned outages
  • Project Management
  • Inventory Management 
  • Outage Planning
  • 24x7 Remote monitoring
  • Rotor end of life solutions
  • Extended coverage for repair scope 
  • Extended Warranty coverage 
  • Flexible contracting terms, unlike OEMs
  • Flexible payment structures
  • Performance Guarantees
  • Site audit
  • Engineering support
  • Highest priority service levels
  • Highly competitive fee schedule VS OEM 
  • Reduced Parts to hold in inventory – Ethos typically has spares available for unplanned maintenance
  • ECOMAX® - Combustion auto-tuning and package - Install on each unit (increased output/efficiency/reliability), Additional turndown capability added with ECOMAX® 
  • Plant Health Diagnostics/Remote Monitoring using advanced AI analytics
  • Utilize EE spare generator rotor if needed, reduced outage duration compared to OEM shop overhaul, savings of up to 40 days 
  • Utilization of same crews to optimize outage efficiency and leverage lessons learned/experience
  • Site audit/gap analysis using proven O&M process provided at zero cost (identify areas for cost savings/revenue improvement)
  • Seamless contract and accountability, simple invoicing, one-stop shop for planned and unplanned maintenance
  • Extremely flexible payment schedule which optimizes cashflow and reduces budget constraints
  • Predicatable cost model which minimizes uncertainty
  • Substantial cost savings compared to self-perform
  • Extended Warranties for Ethos provided scope
  • Repair level & fallout risk owned by EthosEnergy
  • Dedicated single point of contact Program Manager
  • Extensive Engineering resources available
  • Optional Unit Thermal Performance, Outage Response Time, Outage Duration and Overall Unit Reliability Guarantees (Bonus/LD Concept)
  • Priority service level for all LTSA activities – Highest priority in network
  • Flexible payment options & contract structure
  • Ability to modify units to be Hydrogen capable 

A dedicated approach to maintenance

At EthosEnergy, every Maintenance Program is meticulously managed by our Project Management Team, with a dedicated Program Manager (PM) at the helm, committed to achieving the project's goals.

The PM serves as the customer's sole point of contact, seamlessly coordinating Major Maintenances and Project & Services groups. Entrusted with the primary responsibility for pre-planning, coordination, and execution, the PM ensures timely delivery of services and parts. Acting as a vital link, the PM connects customers to all internal resources, including Engineering, technical support, logistics, and quality departments, facilitating a comprehensive maintenance experience.

Our LTSA case studies with real results

Learn more about how EthosEnergy's LTSA approach has supported customers with maximizing value while also helping manage costs for the long-term.

View our case studies portfolio

Our LTSA services

We provide a full range of independent and OEM approved solutions for your turbine, generator and transformer products and services that are specific to your industry.

LTSA FAQs

A Long Term Service Agreement (LTSA) is a contractual framework that enables customers to plan and predict maintenance expenses with precision over an extended period. 

LTSA stands for Long Term Service Agreement.

The duration of an LTSA can vary based on many factors including types of assets under contract and the maintenance intervals of those assets. An average duration for an LTSA can be between 6-12 years.

LTSAs can apply to a range of assets, including gas turbines, steam turbines, and generators. 

An LTSA can provide many benefits to a plant operating power generation assets including ensuring financial predictability and operational reliability for customers by providing a structured maintenance schedule for their critical power generation assets.

A Long Term Service Agreement typically includes program management, on-site field services, engineering support, and guaranteed parts for assets, along with component repairs. It can also cover remote monitoring, diagnostic services, facility optimization, rotor life extension, and comprehensive inspection, repair, and upgrade services for steam turbines, generators, and other related equipment. This ensures operational efficiency, reliability, and cost-effective maintenance for the customer’s power generation assets.

EthosEnergy’s LTSAs provide significant commercial advantages, including a streamlined contract process with clear accountability and straightforward invoicing, serving as a comprehensive solution for both planned and unplanned maintenance. The payment structure is flexible, with options like per fired hour rates, fixed fees, or event-based charges, all designed to optimize cash flow and alleviate budget pressures. The predictable cost model of LTSAs minimizes financial uncertainty, offering a more economical alternative to self-performed maintenance, ultimately leading to considerable cost savings for customers.

Contact us

Whether you have a question about our services or capabilities, or how we can help you solve a challenge, we’d love to hear from you.

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